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- I am an existing Community South Borrower. Who do I contact with questions about my loan?
Please contact our Servicing Department toll-free at 1-866-798-4002 or by email
at servicing@communitysouthlending.com
and a Community South Team Member will gladly assist you.
- I am a broker and would like to refer a loan to Community South. How do I do this?
We work with many brokers throughout the country and welcome the opportunity to
work with you. Please feel free to contact a representative by phone at 1-877-287-3722
or e-mail at info@csbloans.com.
- I am interested in a career at Community South. Who should I contact about available employment opportunities?
Individuals interested in any other position should contact Michael Moser at 1-877-232-1252,
Ext. 8238 or email at
mmoser@communitysouthlending.com.
Community South is an Equal Opportunity Employer.
- How do I apply for a loan?
Please call us toll-free at 1-877-287-3722 and you will be routed to a loan officer.
Also, our application forms are available for
download here.
- Is my business eligible for an SBA loan?
Because program requirements are defined as broadly as possible, the majority of
applicants will be eligible for an SBA guaranteed loan. Nearly every legally operated
business qualifies for SBA financing. To be eligible, a business must be operated
for profit and not exceed SBA's
size standards. For more specific eligibility
criteria please contact us at 1-877-287-3722.
- What are the advantages of SBA financing for my business?
 Longer
terms than would otherwise be available. SBA loans have repayment terms of
up to 25 years fully amortized (often with no balloons or call dates).
 Lower
down payments than would typically be required from conventional lenders.
SBA loans require down payments of as little as 10%.
 Lower
down payments and longer repayment terms allow borrowers to retain more of their
cash which can, in turn, be utilized for the working capital needs of the business.
 Unlike
many conventional loan programs, SBA financing is available for most industry types
including (but not limited to) special use properties such as: hotel/motels, gas station/c-stores, restaurants, car washes
and day care centers.
 In
the underwriting process SBA lenders are able to consider both the historical and
projected cash flows of the business. This is of particular benefit to rapidly growing businesses that may not demonstrate
3 full years of historical repayment ability.
- How much can I borrow?
Community South offers loans that range in size from $100,000 up to $7,000,000.
Please contact us at 1-877-287-3722 to schedule a loan prequalification wherein we can determine the amount that your company
is eligible to borrow.
- What can the funds be used for?
SBA loans can help growing businesses purchase, construct or renovate owner occupied
commercial real estate, acquire fixed assets such as machinery and equipment, refinance
business debt or fund the acquisition of existing businesses. Virtually any
business purpose can qualify for a long-term, SBA guaranteed loan, including:
 Commercial
real estate purchase
 Construction

Business acquisition or expansion

Equipment/Inventory purchase

Refinance

Working Capital
- Aren't SBA guaranteed small business loans only for businesses that are not
creditworthy by traditional banking standards?
Sometimes, small business owners find it difficult to obtain a traditional bank
(conventional) loan due to strict credit standards and/or prohibitive terms and
conditions. That’s why our SBA loan programs are so important – they
enable us to provide funds to businesses which may not have established track records
or are unable to secure traditional financing.
- What amount of equity will I be expected to have in my financing request?
Down payments (also known as “equity injection”) are as little as 10%
of your project costs. Please contact us at 1-877-287-3722 to schedule a loan
prequalification wherein we can review the details of your situation and determine
the down payment requirement for your transaction.
- Will the government be looking over my shoulder for the duration of my loan?
Community South is your lender and will be your primary point of contact throughout
the life of your loan. The SBA provides a partial guarantee of the loan amount
and relies upon Community South to service your loan.
- Can SBA loans be used to refinance existing business debt?
Yes, the 7(a) loan program can be used for refinancing. Please contact us at 1-877-287-3722
to schedule a loan prequalification wherein we can discuss additional details and
requirements for refinance transactions.
- Can SBA financing be used for construction?
Loan proceeds can be used for most legitimate business purposes including construction
of new facilities as well as modernizing, renovating, expanding or converting existing
facilities. Best of all, Community South provides both construction and permanent
financing. This means you won't need to apply for another mortgage and prepare for
another loan closing.
- What costs are associated with an SBA loan?
There is a small packaging fee and an SBA guarantee fee (which varies depending
on loan size). The guarantee fee can be financed as part of the loan and paid to
the SBA upon closing the loan. In addition, as with any other loan, the borrower
will be responsible for direct processing costs such as title insurance, appraisals
and other standard closing costs. Community South does not charge “points”
on SBA loan transactions. During your loan prequalification we will be happy
to provide an estimate of the costs and fees for your contemplated transaction.
- How long will I have to wait for a decision on my application?
We understand your need to have a timely and decisive response regarding your loan
request. Upon receipt of all required information, you will almost always receive
our formal underwriting decision in 5-7 business days.
- How long will it take to close my loan after approval?
Community South will work with you and other third parties to close your loan as
soon as possible. In most cases this will occur within 45 days from receipt
of your signed commitment letter.
- What is a Preferred Lender?
Under the Preferred Lenders Program (PLP), the SBA delegates loan approval, closing,
and most servicing responsibilities to carefully selected lenders. As a National
PLP lender, Community South has demonstrated a proficiency in processing and servicing
SBA-guaranteed loans. The bottom line – we can approve and fund loans
faster!
- Why should I work with Community South?

We have earned National PLP status

We have highly experienced personnel to guide you through the entire process

We fund a large variety of businesses and property types including special
purpose projects

We offer competitive loan structures, pricing and terms

We always provide fast credit decisions and speedy closings

Lending is our business ... we will not try to sell you additional financial
services
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Community South Small Business Lending Division Headquarters:
625 S. Gay Street, Suite 450 Knoxville, TN 37902
© 2008-2009 Community South - Member FDIC, Equal Housing Lender.
Community South Privacy Policy.
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